Tuesday, May 1, 2018

Improved Justice Access For Victorian Retirement Village Residents

The Consumer Action Law Centre reports moves for improved justice access for Victorian retirement village residents.

The Victorian and Civil and Administrative Tribunal (VCAT) should be easier and fairer for Victorians following the announcement of new funding and changes to modernise the tribunal.

“Victoria is a step closer to fair justice ” says Denise Boyd, Director of Policy and Campaigns at Consumer Action Law Centre.

As part of its response to the Access to Justice Review, the Victorian Government has accepted a number of recommendations to improve VCAT and announced:

  • $4.55 mil to modernise VCAT’s processes, including introducing automatic online registration of orders. VCAT will also share in a $1.98 million investment with courts to improve its websites and other public resources.

  • $800,000 to plan for an online dispute resolution service pilot.

  • $6.26 mil to increase alternative dispute resolution services for small claims at VCAT.


It’s clear that right now, VCAT is simply too complex, slow and intimidating for many people.

“VCAT needs to be easier for everyday Victorians to get justice. We hope this funding will mean fairer and faster outcomes for people who just want their problems fixed and to move on with their lives,” says Boyd.

Read the full story here - Fair justice for Victorians going to VCAT a step closer

 

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